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VIPWigs Official Store F.A.Q

What is a Lace Front Wig?

Lace front wigs are manufactured with a thin lace that extends from ear to ear across the hairline, about 4inches/ 6inches width, and the back area is machine wefts. When you receive the unit the lace will be really long in the front, you will cut the lace along the front of the unit. The goal here is to create a new hairline. You will not cut all of the lace, as you will apply adhesive to the lace/your new hairline.

Once the unit is applied, you will have on a full hair wig - but the front of the hair wig will not be like a regular wig. The wig will appear that it is growing directly from your head.

What is a Full Lace Wig?

Full lace wigs are manufactured with a cap, and a thin lace is sewn on top of the cap. Individual hairs are sewn into the thin lace.
Full lace wigs will have lace all around the unit, and require the lace to be cut all around the unit. You will be cutting a hairline around your entire head. By doing so, once done you can wear your hair anyway you like, ponytails, up-dos etc. Think about it. With the wig, you have just cut yourself a new hairline around your entire head.
Once the unit is applied, you will have on a full hair wig - but the front, back, and sides of the hair wig will not be like a regular wig. The wig will appear that all of the hair is growing directly from your head.

What is the difference between a lace front wig and a full lace wig?

A lace front wig has lace that extends from ear to ear across the hairline, and back is machine weft. A full lace wig is all handmade, available for being worn in a high ponytail, which will give a more natural looking than lace front wigs, it can be parted anywhere you want.

What are Bleached Knots?

Bleached knots mean bleaching out the knots which are caused during tying each strand of hair into lace by hand at the base of the cap. By this, the knot will be a lighter and the whole lace wig will look more natural similar to its own natural hair. On dark color hair, we suggest you use this procedure. The lace wig with bleached knots will also look natural.

Tips: all the products in our web has bleached knots before shipment except hair color in 1# jet black and 1b# off black cause it is too dark to bleach.

What does Density refer to?

Density refers to how thin or thick your hair is. The standard and the common choice is 130% with medium density. If you want thicker or thinner, you can choose custom made.

How long can I expect the wig to last?

The life of your wig will depend on your use and care of it. If handled properly, it should last you 6 months to a year and even longer depending on your handling and use.

Do you charge extra for Baby Hair? Does the wig come with Baby Hair?

Our inventory wigs all have baby hair around the perimeter. It is free of charge. Also, you can select to add baby hair around front only, back only, all around the perimeter or no baby hair of custom wigs. Most people choose to add baby hair all around the perimeter which makes the lace wig have a more natural looking.

Can I recolor or restyle the wig?

Color tip:
We strongly recommend not to dye the lace wig since most of our products have been colored, During coloring, the hair may be over processed or damaged. We are not responsible for any damaged caused on the unit during dying. However, you can dye the virgin hair to any color u want, for Remy hair u can only dye darker.

Style tip:
For wavy or curly hairs, these lace wigs have been already processed by a perm for wave or curl. So, it is not recommended to hot curl or flat iron the lace wigs again to avoid any over processing. 
For straight hairs, Yaki perm straight and light Yak hair, you can use hot curling or flat ironing, because these hairs are naturally curly or wavy. 

Does the straight hair wave up when being wet?

If it is silky straight, our answer is "Yes, it does". But after it is dry, the silky straight style will be back. The Yaki Perm Straight and Light Yaki textures do not wave up when wet.

What is Yaki Texture and what is the difference between Yaki and Silky?

Yaki texture is processing we do to your wig that adds a micro kink to the hair strands to mimic Africa-American people relaxed hair.
The silky straight hair texture is the natural state of the Indian Hair as it comes from the donor. It looks like the wig of white people. If you are Caucasian, we recommend you choose the silky texture.

What's Virgin Hair?

Virgin hair is 100% natural and not under process which may cause any damage to the cuticle. We make the virgin Remy hair run in one direction with the natural look and avoid of tangling. Our virgin hair is soft, natural looking and long-life used. We trust that our virgin hair will satisfy you.

What's Remy Hair?

A: Human hair collected directly from only one hair donor is Remy Hair. It's sometimes referred to as Cut Hair. The majority of human hair sold in the industry is non-Virgin hair. The hair cuticle has been stripped by using an acid-bath. With Virgin Hair we do this so the hair cuticle is intact, therefore the hair is stronger.

What is the Silk Top?

There is a layer of lace which is made of silk fabric on the top front of the cap. When the hair is knotted, it will be concealed between the layers. It's hard to notice the knots it will give you the nice feeling that it seems like the hair is actually growing out of your scalp; the knots are 100% invisible.
You won't find any other ventilation technique that creates a more flawless appearance than hidden knots on a silk top. No bleach knots at all.

Important things to know about Silk top lace wigs before you make a purchase 
1. The Silk top material is approximately 4*5 inch of silk material on the crown area. The silk material does not cover the entire wig. 
2. The Silk top material begins approximately 0.5inch away from the hairline as shown in the picture. This means, there is 0.5inch of lace before the silk top begins.

What color lace is best suited to my skin tone?

You want to match the lace color with your scalp complexion, not your skin tone. This is because when you part the unit, you want it to appear as your natural scalp color. So to check your scalp color part your hair and look at the color of your scalp to determine your lace color.
Follow These Guidelines - Lace Choice Color: 
Transparent: For White, Off White or Cream scalp tones.
Ie. Liv Tyler, Jessica Simpson, Jenna Jameson, Charlize Theron etc.
Brown: For Light Beige or Beige scalp tones.
Ie: Ciara, Eva Mendez, Beyonce
Light Brown: For Light Brown scalp tones.
Ie. Tyra Banks, Eva Longoria, Alica Keys, Rihanna
Dark Brown: For Dark Brown scalp tones.
Ie. Naomi Campbell, Serena Williams, Kelly Rowland

 Can I color the hair?

The lace wig is made of 100% human hair. If you are experiencing in coloring this type of hair, you can do styling on the hair as you wish on your natural hair. We strongly recommend not to dye the lace wig since most of our products have been colored, especially wavy, curly or yaki hairs. During coloring, the hair may be over processed or damaged. We are not responsible for any damaged caused on the unit during dying. However, you can dye the virgin hair as this lace is free of any damage to the cuticles when dying.

Tips: Indian remy can only be dyed to darker color.

How to take your measurements?       

In order to buy the lace wigs which can perfectly fit you, you should take your measurements carefully. Before you start pin hair as flat and as tight as possible before taking the measurements. This will eliminate bulges that distort head contours.

1. Circumference: Measure all around the head. Position tape measure so its edge follows the hair line around the head and nape of the neck.
2. Front to Nape: Measure from hairline at center of forehead straight back over crown to center of hairline at nape of the neck.
3. Ear to Ear across forehead: At front of the ear, measure from hairline at base of sideburn, up across the hair line along forehead to the same point in front of another ear.
4. Ear to Ear over top: Measure from hairline directly above the ear across top of head to the hairline directly above the other ear.
5. Temple to Temple round back: From temple to temple across the back of the head.
6. Nape of Neck: Measure the width of hairline across the nape of the neck.

How to measure the length? 

The hair length should be from the hair root to hair tip. Head top to the hair bottom as the hair is straight. The curl and wavy wig are processed from the straight wig, so in the same length, curl and wavy wig will be shorter by 1"-2" (it depends on how deep the curl is) than the straight wig.

Will the glues and tapes cause damage to my skin?

We suggest you do a skin test before use if you are with sensitive skin. Most people are all right with the glues and tapes. However, if you have sensitive skin, we advise you to start with the Spirit Gum or Hollisters Medical Adhesive.

Is the wig supplied with glue and other accessories?

No. The wig is not supplied with free and other accessories, only user instructions in the package.

What kind of glue can I use if I'm with sensitive skin?

If you are with sensitive skin, we advise you to start from the Spirit Gum or Hollisters Medical Adhesive, which can be bought on the internet. We suggest you do a skin test before use if you are with sensitive skin. Most people are all right with the glues and tapes.

Can I wear this wig if my head is full of hair?

Yes, you can also wear the hair after braiding your own hair in small cornrows by beehive or straight back. Also, you can wrap your hair back simply.

Can I wear this wig if my head is with no hair absolutely?

Yes. These wigs are the perfect choice for women with hair loss caused by cancer, alopecia and so on. Many women will renew their confidence when wearing a full lace wig.

Can I do hot curling or flat ironing on the wavy or curly hairs?

It is not recommended to hot curl or flat iron the lace wigs again to avoid any over processing. For straight, Yaki perm straight and light Yak hair, you can use hot curling or flat ironing, because these hairs are naturally curly or wavy.

Why do straightening wavy/curly hair cause damage to your wig produced by the human hair?

You may use flat iron or perm to straightening your wavy or curly hair for long-lasting; however, heating on perm might cause damage to your hair.

Can I perm the wig?

Our lace wig is made by 100% human hair and available for any styling like your own hair. You can choose to perm the wig as you wish. However, we cannot give any suggestions how you can perm the wig. You shall choose the procedure you learned to style the hair.

Can I use the blow dryer to dry my hair after washing?

We do recommend you to let your hair dry naturally, since blow dryer may cause damage to your hair.

Can I shower or swim with a lace wig on?

Yes, you definitely can. Well! You had better put waterproof adhesive or tape on your lace cap when you swim. It is recommended you to wash it after you swim with it. Anyway, you can exercise in your wig.

Is the wig available for being parted as I wish?

Full lace wigs can be parted anywhere you wish.

Can I wear my lace wig in a high ponytail?

Yes, you can wear your wig in a high ponytail once you apply around your full perimeter with adhesives. You will need a cap construction that is made with lace around the perimeter.

How to pay with PayPal or credit card?

We accept PayPal. If you have a credit card, you can create a PayPal account with it. It’s very easy, pls check www.paypal.com

How to Pay by Western Union & Money gram?

Money Gram Information:

First Name: Zongfeng

Last Name: Zhao

City: Qingdao

Country: China

 

West Union Information:

First Name: Zongfeng

Last Name: Zhao

City: Qingdao

Country: China

 

How do I pay for the extra cost?

You can send us money directly via PayPal. Our PayPal account:  [email protected]  

Or you could place the order of " price different ", here is the link: https://www.vipwigs.com/price-difference.html

How to Use Discount Coupon?

There is a box area request the coupon code before submitting the order.

How do you deliver the lace wigs and how long time can I receive the wigs after placing orders to you?

VIPWigs delivers by DHL, FedEx, TNT, and EMS. NOTICE: It’s ok to ship to PO. Box or APO/FPO address. But it takes a longer time, about 1-2 weeks.

Stock lace wigs Receiving Time:
Straight wigs: 2-5 working days
Wavy & curly wigs: 3-7 working days

Note: There is no overnight shipping, but if you need the order urgently, plz email us after order so that we can arrange your order firstly.

Email:  [email protected]

Custom Orders Receiving Time:
Normal order: 28-32 days
Rush order: 20-25 days.

For omber hair, bigger density or silk top needs an extra 10 days. 
When your wig is ready, a notification will be sent to the email address you provided.
When your wig has been shipped, a notification will be sent to the email address you provided.
The tracking number will be attached in the email. 

Will I be notified when my order is shipped?

When your wig has been shipped, a notification will be sent to the email address you provided; the tracking number will be attached in the email. Then you can check the status of the shipment.

Can I place a rush order?

Yes, you can. However, this is only available for custom orders and extra charge 25$ shall be paid for the rush orders.  

How shall I prevent the lace wig from tangling?

You may choose a satin pillowcase for night sleep in order to avoid friction. Cotton pillowcases with fibers rub against your hair; oppositely, satin pillowcases let the hair slip freely. Also for a cheaper cost, you can place a satin petticoat or nightie over your cotton pillows. However, the effects will be also obviously different. Do not wear any barrettes or clips on your hair overnight as these accessories will be difficult to remove after one night. Also during washing hair, tangles may be also created due to scrubbing the hair. Before showering, you need to detangle the hair and apply Silicon Mix Revitalizing Shampoo on your scalp. If you rinse the Silicon Mix Revitalizing Shampoo onto the hair enough, there is no need to scrub the hair, and by this, the hair will be cleaned well. Later, you shall comb through your hair with a wide-toothed comb and make the conditioner rinse onto your hair. By this way, you do not need to take detangling on wet hair. Let the hair dry naturally instead of rubbing it by a towel.
Keep Your Hair Tied Up: Loose hair easily get tangled and damaged due to rubbing with your clothes and being caught by straps of handbags. The most proper to protect hair from tangling is to make braids. You may practice braiding your hair during the night. When you have been already with the skill for braids, you can wear braids in various types during the day.
Meanwhile, buns are also a way for the protection of hair from tangles. By this method, we can keep short hair out of harmfulness.
Removing Knots From Hair: Bobble-tipped brushes might cause damage to your hair and cannot remove any knots as you suppose. You shall use your fingers or a wide-toothed comb to detangle the hair starting from the bottom several inches to up towards. You can begin with the bottom of a knot and remove it out, instead of pulling it widely. After detangling, you shall take a boar bristle brush for polishing and protecting your hair from damage.

How can I avoid my hair from shedding?

Here are some tips helpful on prevention of shedding hair overfull.
It is all right for light shedding, but if the hair shedding on your full lace wig is more than our natural hair, this will be abnormal.
Be sure NOT TO apply any products including alcohol onto the hair of your full lace wig, such as some kinds of hair spray, because these improper products will lead to damage the hair and hair shedding will be found easily.
You may braid up the hair of your full lace wig or tie it in a ponytail before going to sleep so as to avoid any tangles. You'd better use a scarf on your head or a hair bonnet when sleeping, which will reduce less breaking and shedding of the hair for your full lace wig.
Remember that chlorine and salt water may cause damage to the hair of full lace wig, so you need to wear a swim cap during swimming or wash the full lace wig after swimming to avoid chlorine and salt water left on the hair of your wig. After washing, use TDi Knot & Tape Tab Sealer to seal the knots onto the inside of your lace wig cap again in order to firm the knots on each hair tile for protection from shedding

What is a weft?

A weft is strands of hair that have been sewn on by machine or hand-tied along one edge to create a line of hair. The hand-tied hair is a much smaller and thinner weft than the machine weft. Hand-tied hair is also more secure because the weft has been individually made by hand, which means less shedding. Also, since the weft is less bulky it makes it flatter and less visible to give a more natural look.

Why Wear Hair Extensions?

There are many reasons why people wear hair extensions. It may be that you can only grow short hair and wish for longer hair. This has often been common with people with afro-curls but many now many more people are wearing hair extensions to either give them a new look or to wear on a special occasion like a wedding. Hair extensions are also worn by people who have lost hair because of a medical condition or premature baldness.

Can I use a blow dryer, straightener or tongs on my extensions?

Human hair products can be styled just like your own hair. But just as too much heating can dry out your own hair; the same is true with extensions. Some synthetic hair extensions can also be heated but often only with low heat tools.

Can hair extensions damage my own hair?

No, not as long as it is done properly by a professional and the hair is properly cared for afterward.

Can I re-use extension hair?

Some hair extensions can be reused but it often depends on how the hair is taken care of, some high-quality hair extensions may be re-used if only the hair care instructions are followed.